MS KB951748 breaks ZoneAlarm

July 8, 2008 – 9:19 PM

Windows update KB951748 should not be installed. It will break your Internet connection. If you have it already installed, uninstalling it fixes the problem.

I have spent the day troubleshooting over 20 PCs and have found all installations to have the install date of 9 July 2008, which in my part of the world is tomorrow. I think that as of tomorrow it should work. If not then MS broke something again, but we are used to that.

How to fix it? Go to Start> Control Panel> Add/Remove Programs. Make sure to put the tick mark in the “Show updates” box in the upper right-hand corner of the screen. Scroll down to the Windows Updates and look for (KB951748), highlight it and press remove. You will need to immediately do a reboot and when your machine has restarted your Internet connection will function again!


  1. One Response to “MS KB951748 breaks ZoneAlarm”

  2. This happened to one of my Windows XP machines tonight. It blocks all traffic through IE and OE.

    By manunkind on Jul 8, 2008

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