Seven Things IT Should Be Doing (but Isn’t)July 21, 2008 – 1:20 PM
Pity the poor IT managers.
They’re expected to know what their end-users want need, even if their end-users can’t articulate it themselves. They’re under constant pressure to develop new skills (like AJAX) while maintaining old ones (COBOL, anyone?), and to not only maintain line-of-business apps but jazz them up to meet the expectations of the Facebook generation.
They’ve got to deal with a data tsunami that increases more than 30 percent per year while simultaneously protecting the company jewels from devastating data spills. They’re required to gird for disasters of unknown proportions and figure out how to keep the business going in the aftermath.