Free Sysinternals Windows utilities now available online, 24/7

Wednesday, May 28th, 2008

If you troubleshoot Windows PCs for fun or profit, then chances are you’ve used one or more tools from Sysinternals. Microsoft bought the company and its amazing library of diagnostic, troubleshooting, and management utilities in 2006, and the collection has been continually updated ever since. It’s also still completely free. A few weeks ...

Troubleshoot Firefox in Safe Mode

Tuesday, May 27th, 2008

You already know how to create multiple user profiles in Firefox for various types of online work; but if you're trying to troubleshoot an existing Firefox profile, start up the 'fox in "Safe Mode" to disable add-ons or reset other custom configuration. Use firefox -safe-mode at the command line for ...

Troubleshooting Windows Update Issues with Vista

Monday, April 21st, 2008

If you are having problems getting certain updates installed on Vista, there are two places you can look to troubleshoot: %windir%\windowsupdate.log, a log file for Windows Update events %windir%\Logs\CBS\CBS.log, a log file that tracks events to the servicing stack These log files include the following fields: Time/Date Stamp, Message Severity, Message Source, Operation ...